What Our Privacy Policy Covers For You
Dhaka Win keeps a record of your account details — your registered mobile number, email if you add one, and the wallet details tied to your bKash, Nagad and Rocket transactions — for as long as your account stays active. When you deposit through bKash or
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send a withdrawal request via Rocket, the wallet confirmation, transaction reference and timestamp are logged so we can match your payment to your account and settle any dispute you raise with support. We also record device and browser details — the app version on your phone,
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your IP address, and session length — to keep the lobby secure and to spot unusual login patterns before they become a problem. None of this data is sold to outside advertisers, and we don't share your wallet numbers with anyone outside the payment processing chain
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needed to clear your bKash, Nagad or Rocket transfer. Because privacy law and data-handling rules differ across regions, what we can collect, how long we keep it, and what rights you can exercise depend on your local law and the eligible region you're playing from. If
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Bangladesh regulation changes how mobile wallet data must be stored, we update this policy and the change applies from the date posted. You can always ask what account data we hold by reaching out through the channels listed below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.